Can not make calls from your Samsung Galaxy S or are experiencing problems with Bluetooth connectivity to your Galaxy S II? Well, if you have a Samsung Android device and you’re looking to get a diagnosis on the fly, then the Samsung provides a diagnostic app for your phone to help you make things easier.
Known as Diagnostics, this official troubleshooting tool provides a handful of information to find a solution for the issue you have with your phone without the need to contact the customer support helpdesk.
Diagnostics is a great initiative by Samsung to help users diagnose problems that could easily cope with their devices. The application, now supports a handful of areas that can be addressed, such as issues related to calls, Bluetooth, Internet connectivity and device screen, but with support for online assistance, you can be sure that you can find substantial support for almost any problem areas of your device. The Diagnostics app also displays system information about a user’s device and also provides a brief tutorial.
Once the application is installed, simply open and select whether to receive a diagnosis of problem, or want to become familiar with how the device works through a brief tutorial on the device, or simply get detailed system information.
If you opt for performing a diagnostic test, you can select from a variety of categories relevant to your problem. For each category selected, you can navigate through multiple choice questions, each refers to a specific technical issue that is common with the device. As long as your problem actually falls within a lot of questions available, just to test the proposed solutions. If not, you can always take the route of online support.
And the best part about Diagnostics is that all solutions and assistance provided through the application is free. Therefore, if you’re running Android OS 2.2 on your smartphone Samsung, then just click the link below to download the application or simply scan the QR code provided.
Release ID: 1395