The Nook Color 1.2 firmware update brought a lot of goodies to the device – Android 2.2, Flash, integrated email, apps, and games. Unfortunately, many Nook Color users have started reporting problems post the update such as automatic reset, inconsistent Wi-Fi connectivity with network error thrown up again and again, and not being able to register on B&N again post reset.
Without B&N access, the Nook Color eReader becomes pretty worthless. This is a BIG issue.
According to GottaBeMobile, multiple threads are being posted on the forums at B&N from users who have updated the reader to 1.2 and have since seen their tablets resetting without any warning. All Nook Color devices have not been affected. It looks like users who have installed the update manually, and then received the automatic update from B&N again are the ones facing this problem. This is not confirmed though.
While some users facing deregistration issues had problems while installing the update, some experienced a smooth installation but still face the same problem.
Barnes & Noble has said it’s aware of the problem and is “investigating.” It did not proffer a fix or announce an estimated release window for the corrected version of the update. Readers can get a refurbished model or choose to wait a while for the fix. Users who have called B&N tech support have been asked to wait for 24 hours. They seem to believe this will take a little while to be resolved.
One user has reportedly corrected the problem by re-registering. However, frequent Wi-Fi disconnections are not allowing most users to complete the registration process on their Nook Colors. Once you register again, all your content will be reloaded.
Update: Users have started reporting success with re-registrations. If you’ve not managed it yet, keep trying. Are you still facing this issue? If so, were you able to resolve? Let us know.